❓ FAQ – RhodeCover
Here are some frequently asked questions to help you with your RhodeCover shopping experience.
1. What products does RhodeCover sell?
We sell iPhone cases, lipgloss-compatible phone accessories, and Rhode beauty products with a focus on style, quality, and innovation.
2. Do RhodeCover products come with a warranty?
Yes! All our products come with a 1-year guarantee, covering manufacturing defects and quality issues.
3. How long does shipping take?
We offer fast and free shipping. Orders typically arrive within 2–7 business days to Europe, the UK, and the USA.
4. Can I track my order?
Absolutely! After your order ships, you’ll receive a tracking number. You can track your order via our Track Your Order page or contact our support team via live chat.
5. What is your returns and exchange policy?
We accept returns or exchanges for eligible products within 30 days. All items must be in original condition and packaging. For warranty claims, see our 1-year guarantee.
6. How do gift cards work?
RhodeCover gift cards can be purchased in various amounts and redeemed online for any product on our website. Gift cards also benefit from our 1-year warranty.
7. How can I contact customer support?
You can reach our team via email at support@rhodecover.com or through the live chat on our website. Our agents are available 24/7, typically responding within 10 minutes.
8. Are your products safe for my devices and skin?
Yes! All RhodeCover products are tested for safety and quality. iPhone cases are protective and compatible with lipgloss inserts, and beauty products meet high safety standards.
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