Refund Policy

Refund Policy – Rhodecover

At Rhodecover, your satisfaction is our top priority. We understand that sometimes a product may not meet your expectations, and we strive to make the refund process as smooth and transparent as possible.

✅ Refunds Eligibility

You may request a refund for any Rhode product within 30 days of delivery, provided that:

• The item is unused, unopened, and in its original packaging

• The product is not damaged due to misuse or improper handling

💳 Refund Process

• Refunds will be issued to the original payment method

• Products will be inspected upon return before a refund is processed

• Refunds may take 5–10 business days to appear in your account after approval

📦 How to Request a Refund

1. Contact our support team via email at: ottocustoshop@gmail.com
   or WhatsApp: +31 684 854 010

2. Provide your order number and reason for the refund

3. Follow the instructions to return the item (if applicable)

⚠️ Important Notes

• Shipping costs are non-refundable unless the item is defective or incorrect

• Items returned without prior contact may not be eligible for a refund

• We do not accept returns for items showing signs of wear, use, or damage

Thank you for choosing Rhodecover. We're committed to providing high-quality products that meet your expectations.