RhodeCover customer care
Shipping Information
At RhodeCover, every order is prepared with care and processed as quickly as possible. Once your order is placed, our team begins preparing it so your package can move without unnecessary delays.
Shipping Time
- We offer free shipping on all orders.
- Estimated delivery time is 7-14 business days, depending on the destination country and local processing times.
- In some countries, shipping or customs procedures may take longer than expected. These delays are outside of our direct control.
If you are ordering a product as a gift or need it by a specific date, we recommend contacting us before placing your order so we can advise you accordingly.
Order Processing & Tracking
- Orders are processed promptly after they are placed.
- Once your order has shipped, you will receive a tracking number by email.
- You can track your shipment anytime using our tracking page.
Important Shipping Notes
- Incorrect address responsibility: Customers are responsible for providing a complete and correct shipping address. We are not responsible for delivery issues caused by incorrect or incomplete address information.
- Proof of delivery: Any shipment marked as delivered by the carrier, including photo proof of delivery, is considered successfully delivered.
- Paid returns: While we offer free shipping on all orders, return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items.
Shipping Costs
- Free shipping is included on all orders.
- There are no hidden fees or extra shipping charges at checkout.
Need Assistance?
If you have any questions about shipping or delivery, our support team is happy to help.
Email us at support@rhodecover.com.